shipping policy

Shipping Policy

At CutiePi, we aim to provide a seamless shopping experience with fast and reliable shipping. Below is our shipping policy to keep you informed:

Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email and a shipping update.

Shipping Methods & Delivery Time

  • We offer the following shipping options:
    • Standard Shipping: Estimated delivery within 5-7 business days.
    • Express Shipping: Estimated delivery within 2-4 business days.
    • COD (Cash on Delivery): Available for select locations, with the same delivery times as above.

Shipping Rates

  • Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
  • Free shipping may be available for orders over a certain amount (please check for specific promotions on our site).

Order Tracking

  • After your order has been shipped, you will receive a tracking number via email to monitor your order’s progress. You can track your order through the carrier's website.

Domestic Shipping Only

  • Currently, CutiePi only ships within [insert your country or region].

Shipping Delays

  • While we do our best to deliver orders on time, external factors like weather, holidays, or carrier delays may affect shipping times. We are not responsible for delays caused by these factors.

Address Accuracy

  • Please ensure your shipping address is accurate and complete to avoid any shipping issues. CutiePi is not responsible for delays or issues caused by incorrect addresses.

Returns & Exchanges

  • For any issues with your order, please refer to our Return Policy. Returns or exchanges can be initiated within 3 days of receiving your order.

For any questions or assistance, please contact us via WhatsApp at 03246612262.

Thank you for choosing CutiePi! We are committed to delivering happiness through every product we ship.